Terms and Conditions:
- Orders should be placed at least 72 hours prior to the date of pick up.
- Please redeem the product at designated points of Regal Hotels on the selected date and time.
- No cancellation or modification can be made after the order is confirmed, and the payment of the fee is not refundable.
- E-voucher will be sent to your registered email address after successful payments. Please present your valid e-voucher to redeem the product upon arrival.
- Valid voucher or e-voucher with a unique QR code must be presented upon arrival. Each valid voucher or e-voucher can only be used once and will be invalid and not replaceable if lost, defaced, or damaged.
- This voucher is non-redeemable for cash or any services and is non-refundable either for the whole or part of the face value.
- The voucher will be forfeited once expired and will not be extended.
- Reward points will not be granted for Regal Card members' purchase via eShop.
- Photo for reference only.
- Regal Hotels International Limited reserves the right to amend the terms and conditions of offers, change or delete the offers without prior notice.
- Should any dispute arise, the decision of Regal Hotels International Limited shall be final and conclusive.
- The e-voucher is only applicable for dinner service at participating Regal Hotels Restaurants only.
- The e-voucher must be redeemed from the date of purchase until 30 November 2024.
- The e-voucher is only applicable to A La Carte food and beverage consumption and is not valid for special set meals, banquets, takeaways or in-room dining.
- Customers are required to make advance reservations and indicate the use of the e-voucher to staff at the time of reservation, subject to availability.
- The e-voucher can be used to settle the tea charges (if applicable) and 10% service charge.
- The e-voucher cannot be used in conjunction with other promotional offers or discounts and cannot be exchanged for cash or other products.
- The e-voucher cannot be used in conjunction with membership privileges, Regal Club vouchers and Regal Dollar. The purchase of e-voucher is not eligible to earn Regal Points, the remaining paid amount of the spending (except the voucher value) is eligible to earn Regal Points.
- No refund will be made if the consumption is less than the face value of the e-voucher.
- For room guests, please settle your food and beverage bill at respective outlet when using this e-voucher.
- This e-voucher is non-refundable and not exchangeable for cash in part or whole.
- If the e-voucher is lost, stolen, damaged, or expired, it will not be reissued, refunded, or extended.
- Each e-voucher can only be used once, cannot be reprinted, copied or resold.
- In case of any disputes, the decision of Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel and Regala Skycity Hotel are final and conclusive.
Buffet/All-you-can-eat:
- Please contact our restaurant for confirmation of booking after payment.
- This offer is applicable for online orders only.
- "Buy 1 Get 1 Free" is only applicable for purchasing the same buffet at the same restaurant on the same date.
- For enquiries, please contact:
- Cafe Aficionado: G/F, 9 Cheong Tat Road, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 2286 6238)
- Cafe Rivoli: 1/F, 88 Yee Wo Street, Causeway Bay, Hong Kong (Tel: 2837 1772)
- Cafe Allegro: Basement 1/F, 71 Mody Road, Tsimshatsui, Hong Kong (Tel: 2313 8718)
- L'Eau: 3/F, 34-36 Tai Chung Kiu Road, Shatin, Hong Kong (Tel: 2132 1040)
- Petra: 8 Airport Expo Boulevard, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 3556 3208)
Dine-in Serviceand Takeaway Order:
- For dine-in customers, please select the booking date and time during checkout and contact our restaurant for confirmation of booking after payment.
- For enquiries, please contact:
- Regal Palace: 3/F, 88 Yee Wo Street, Causeway Bay, Hong Kong (Tel: 2837 1773)
- Regal Court: 2/F, 71 Mody Road, Tsimshatsui, Hong Kong (Tel: 2313 8681)
- Regal Terrace: 2/F, 34-36 Tai Chung Kiu Road, Shatin, Hong Kong (Tel: 2132 1011)
Cakes, Cookie, or Palmier:
- All cakes contain gluten, eggs, and dairy products.
- For food safety reasons, please keep the cakes refrigerated and consume by no more than 6 hours.
- For enquiries, please contact Regal Patisserie:
- 2/F, 9 Cheong Tat Road,Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 2286 0819)
- G/F, 88 Yee Wo Street, Causeway Bay, Hong Kong (Tel: 2837 1748)
- G/F, 71 Mody Road, Tsimshatsui, Hong Kong (Tel: 2313 8582)
- G/F, 34-36 Tai Chung Kiu Road, Shatin, Hong Kong (Tel: 2132 1239)
- G/F, 8 Airport Expo Boulevard, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 3556 3208)
Poon Choi, Sauce, and Gift Box:
- For enquiries, please contact Regal Hotels:
- Rouge: 1/F, 9 Cheong Tat Road, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 2286 6868)
- Regal Palace: 3/F, 88 Yee Wo Street, Causeway Bay, Hong Kong (Tel: 2837 1773)
- Regal Court: 2/F, 71 Mody Road, Tsimshatsui, Hong Kong (Tel: 2313 8681)
- Regal Terrace: 2/F, 34-36 Tai Chung Kiu Road, Shatin, Hong Kong (Tel: 2132 1011)
- the Jade: 12/F, 8 Airport Expo Boulevard, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 3556 3228)