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Terms and Conditions

Terms and conditions
  1. Orders should be placed at least 72 hours prior to the date of pick up.
  2. Please redeem product at designated points of Regal Hotels on the selected date and time from 12nn to 8pm.
  3. No cancellation or modification can be made after order is confirmed and the payment of fee is not refundable.
  4. E-voucher will be sent to your registered email address after successful payments. Please present your valid e-voucher to redeem the product upon arrival.
  5. Valid voucher or e-voucher with unique QR code must be presented upon arrival. Each valid voucher or e-voucher can only be used once and will be invalid and not replaceable if lost, defaced, or damaged.
  6. This voucher is non-redeemable for cash or any services and is non-refundable either for the whole or part of the face value.
  7. The voucher will be forfeited once expired and will not be extended.
  8. Reward points will not be granted for Regal Card members purchase via eShop.
  9. Photo for reference only.
  10. Regal Hotels International Limited reserves the right to amend the terms and conditions of offers, change or delete the offers without prior notice.
  11. Should any dispute arise, the decision of Regal Hotels International Limited shall be final and conclusive.

Buffet/ All-you-can-eat
  1. Inclusive of 10% Service Charge (based on the original price).
  2. Please contact our restaurant for confirmation of booking after payment.
  3. This offer is applicable for online order only.
  4. "Buy 2 Get 2 Free" is only applicable for purchasing the same buffet at the same restaurant on the same date.
  5. For enquiries, please contact:
  • Cafe Aficionado: G/F, 9 Cheong Tat Road, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 2286 6238)
  • Cafe Rivoli: 1/F, 88 Yee Wo Street, Causeway Bay, Hong Kong (Tel: 2837 1772)
  • Cafe Allegro: Basement 1/F, 71 Mody Road, Tsimshatsui, Hong Kong (Tel: 2313 8718)
  • L'Eau: 3/F, 34-36 Tai Chung Kiu Road, Shatin, Hong Kong (Tel: 2132 1200)
  • Petra: 8 Airport Expo Boulevard, Hong Kong International Airport, Chek Lap Kok, Hong Kong(Tel: 3556 3208)

Dine-in Service and Takeaway Order
  1. For dine-in customer, please select the booking date and time during checkout and contact our restaurant for confirmation of booking after payment.
  2. For enquiries, please contact
  • Regal Palace: 3/F, 88 Yee Wo Street, Causeway Bay, Hong Kong    (Tel: 2837 1773)
  • Regal Court: 2/F, 71 Mody Road, Tsimshatsui, Hong Kong               (Tel: 2313 8681)
  • Regal Terrace: 2/F, 34-36 Tai Chung Kiu Road, Shatin, Hong Kong (Tel: 2132 1011)

CNY Pudding Gift Sets, Cakes, Cookie or Palmier
  1. All cakes contain gluten, eggs and dairy products.
  2. For food safety reasons, please keep the cakes refrigerated and consume by no more than 6 hours.
  3. CNY Pudding Gift Sets Redemption Period: 6 - 21 January 2023.
  4. For enquiries, please contact Regal Patisserie
  • 2/F, 9 Cheong Tat Road, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 2286 0819)
  • G/F, 88 Yee Wo Street, Causeway Bay, Hong Kong (Tel: 2837 1748)
  • G/F, 71 Mody Road, Tsimshatsui, Hong Kong (Tel: 2313 8582)
  • G/F, 34-36 Tai Chung Kiu Road, Shatin, Hong Kong (Tel: 2132 1239)
  • G/F, 8 Airport Expo Boulevard, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 3556 3208)

Poon Choi, Sauce and Gift Box
  1. For enquiries, please contact Regal Hotels:
  • Regal Airport Hotel: 9 Cheong Tat Road, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 2286 6868)
  • Regal Hongkong Hotel: 88 Yee Wo Street, Causeway Bay, Hong Kong            (Tel: 2837 1748)     
  • Regal Kowloon Hotel:  71 Mody Road, Tsim Sha Tsui, Kowloon                        (Tel: 2313 8681)
  • Regal Riverside Hotel: 34-36 Tai Chung Kiu Road, Shatin, New Territories     (Tel: 2132 1011)
  • Regala Skycity Hotel: 8 Airport Expo Boulevard, Hong Kong International Airport, Chek Lap Kok, Hong Kong (Tel: 3556 3228)